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{"theme":"toeic-xlight","enableAnimation":false,"columnDistribution":"1:1","Cards":[{"line":false,"lineColor":"yellow","description":"\u003ch2\u003e\u003cspan style\u003d\"font-weight: normal;\" class\u003d\"heading2\"\u003eWhy language and communication skills matter in an AI-enabled workplace\u003c/span\u003e\u003c/h2\u003e\r\n\u003cp\u003eAI is changing how employees access information, create content and complete workplace tasks. From drafting communications to summarizing information and supporting decision-making, AI is becoming part of everyday work.\u003c/p\u003e\r\n\u003cp\u003eAs organizations adopt these technologies, communication remains essential. Employees must provide clear instructions, interpret AI-generated information and communicate insights effectively to colleagues, customers and stakeholders.\u003c/p\u003e\r\n\u003cp\u003eRather than reducing the need for communication skills, AI is increasing the importance of clear, accurate and effective communication in the workplace.\u003c/p\u003e\r\n","assetType":"image","imageUrl":"/content/dam/ets-org/brands/toeic/gropu-of-boys-in-call.jpg","contentReverse":false,"formConfiguration":{},"formMessage":{}}],"dataLayer":{}}
How employees evaluate and apply AI-generated information
AI can generate information quickly, but employees remain responsible for understanding, evaluating and applying that information.
Reading and interpreting information
Employees must understand AI-generated outputs and determine whether the information is relevant to the task or business objective.
Critical evaluation
Not all AI-generated information is equally accurate or complete. Employees need the ability to evaluate information, identify inconsistencies and recognize when additional verification may be required.
Communicating insights
AI-generated information only becomes valuable when it can be shared, explained and applied effectively. Employees must communicate findings clearly to support decision-making and collaboration.
As AI becomes more common across workplace activities, communication capability continues to play an essential role in how information is understood and used.
{"theme":"toeic-xlight","enableAnimation":false,"columnDistribution":"1:1","Cards":[{"line":false,"lineColor":"yellow","description":"\u003ch2\u003e\u003cspan class\u003d\"heading2\"\u003ePreparing employees for the future of work\u003c/span\u003e\u003c/h2\u003e\r\n\u003cp\u003eOrganizations are increasingly looking beyond technical AI adoption and considering the skills employees need to work effectively with new technologies.\u003c/p\u003e\r\n\u003cp\u003eCommunication capability supports many of the activities required in AI-enabled workplaces, including:\u003c/p\u003e\r\n\u003cul\u003e\r\n\u003cli\u003eUnderstanding information\u003c/li\u003e\r\n\u003cli\u003eEvaluating AI-generated content\u003c/li\u003e\r\n\u003cli\u003eSharing recommendations\u003c/li\u003e\r\n\u003cli\u003eCollaborating with others\u003c/li\u003e\r\n\u003cli\u003eApplying professional judgment\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eBy strengthening communication skills alongside technology adoption, organizations help employees navigate changing workplace demands with greater confidence.\u003c/p\u003e\r\n","assetType":"image","imageUrl":"/content/dam/ets-org/brands/toeic/girl-with-code.jpg","contentReverse":false,"formConfiguration":{},"formMessage":{}}],"dataLayer":{}}
Building communication capability in an AI-enabled workplace
Successful use of AI depends on more than access to technology. Employees also need the ability to communicate clearly, interpret information accurately and make informed decisions.
Organizations can support these capabilities by helping employees develop:
- Reading comprehension
- Written communication
- Critical thinking
- Information evaluation
- Workplace communication skills
These capabilities help employees work more effectively with both people and AI systems while supporting long-term workforce success.
{"theme":"toeic-white-green","headingTag":"h3","disableMultiClose":false,"title":"Frequently asked questions","searchEnable":false,"tableborder":true,"dataLayer":{},"questions":[{"title":"Does AI reduce the need for communication and language skills?","accordionContent":"\u003cp\u003eAI can generate text quickly, but it does not replace the judgment required to use that text well. Employees still need strong language skills to write clear prompts, check whether an AI-generated response is accurate, and communicate the results to others in a way they can act on.\u003c/p\u003e\r\n"},{"title":"Does AI reduce the need for English proficiency?","accordionContent":"\u003cp\u003eAs employees interact more frequently with AI-generated content, strong English proficiency and communication skills remain important for understanding, evaluating and applying information. Employees need strong reading, writing, speaking and listening English skills to work effectively with AI, communicate insights clearly, evaluate information accurately and support better workplace decisions.\u003c/p\u003e\r\n"},{"title":"What role does human oversight play in AI?","accordionContent":"\u003cp\u003eHuman oversight helps ensure AI-generated information is accurate, appropriate and aligned with business needs. Employees remain responsible for evaluating outputs and making final decisions.\u003c/p\u003e\r\n"}]}
